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Challenges, solutions and lessons learnt in 7 years of Service Management at CERN

David Martín Clavo, Barbara Brugger, Nicole Cremel, Catherine Delamare, Isabel Fernandez Gonzalez, Eric Lienard, Reinoud Martens, Mats Moller, Wayne Salter, Zhechka Toteva and Olaf Van der Vossen

EPJ Web Conf., 214 (2019) 08003

DOI: https://doi.org/10.1051/epjconf/201921408003

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